FAQs

We're located in Guelph, Ontario!

We have Guelph local pickup available at checkout! 

We ship worldwide! 

How much is shipping? 
Our shipping rates all have tracking available, if you're wanting letter mail shipping for a reduced price, please email us at DesignsbyErikab@gmail.com to see if your items would be available to ship that way! 

Some of our pieces are custom or made to order pieces, we try to make and package your order as soon as possible ranging from 3-7 days. If you're needing it sooner or rushed please email us at DesignsbyErikab@gmail.com

We don't have that option on our site currently but if you're sending your item as a gift and want to add an additional message or gift wrap please contact us before purchasing. 

We mainly work with acrylic and wood!

All our jewellery backings are made with titanium (unless stated otherwise on the product!) Hypoallergenic, nickel free, perfect for sensitive ears! 

Are your earrings heavy?
NO! We personally HATE heavy earrings that pull your earlobes down so we strive to create lightweight statement jewellery! (And STAND by it!)

Our custom orders are ALWAYS open! https://designsbyerika.ca/pages/customs We create custom pieces from jewellery (including clip on earrings!), to displays, to custom wedding favours! Please contact us to discuss further! 

We offer wholesale and are always open to new commission based businesses!

Check out our stockists page to see where you can find our products currently! https://designsbyerika.ca/pages/stockists

We currently do not accept returns or exchanges. If there is a problem with your product, please contact us at DesignsbyErikab@gmail.com